Training Offered by Firefly Simulations for example, ITIL, ISO20000, Cobit, HR and Financial Management.

Copyright Š 2004 by Firefly Simulations ˇ All Rights reserved ˇ

Firefly offer the following training courses in its standard service catalogue:

ITILŽ
       * Certification
       * Awareness
       * Foundation
       * Release and Control Practitioner
       * Support and Restore Practitioner
       * Service Manager
       * Service Manager Bridging Course

ISO20000
       * ISO20000 for Consultants
       * ISO20000 for Auditors

CobiTŽ
       * CobiT foundation

HR
       * Necessary People Management Skills
       * Performance Management
       * Necessary Discipline Skills
       * Necessary Chairing & Initiating Discipline Skills
       * Employment Equity Committee

Financial Management Training
       * Basic Principles of Accounting
       * Effective Financial Management
       * Office Effectiveness

Note: ITPreneurs was contracted by ISACA to develop the official CobiTŽ foundation course and Firefly is a ITPreneurs partner.